1. Introduction
Welcome to Pikeepi. This Privacy Policy explains how Pikeepi collects, uses, and protects your personal information when you use our website and services. By accessing or using Pikeepi, you consent to the terms outlined in this Privacy Policy.
2. Information Collected
a. User-Provided Information:
- We may collect personal information provided by users during the account registration, booking process, or through customer support interactions. This may include names, contact information, and payment details.
b. Automatically Collected Information:
- We may automatically collect certain information, such as IP addresses, browser type, and device information, to enhance your experience and improve our services.
3. Use of Information
a. Booking and Accommodation:
- We use collected information to facilitate bookings, provide accommodation services, and communicate with users about reservations.
b. Improvement of Services:
- Collected data helps us analyze and enhance our services, personalize user experience, and address technical issues.
c. Marketing and Communication:
- With user consent, we may use contact information to send promotional materials, updates, and other communications related to Pikeepi. Users can opt-out of marketing communications at any time.
4. Sharing of Information
a. Third-Party Service Providers:
- We may share information with third-party service providers who assist us in delivering and improving our services. These providers are contractually obligated to protect your information.
b. Legal Compliance:
- Pikeepi may disclose information in response to legal requests, court orders, or to comply with applicable laws.
5. Security Measures
a. Data Security:
- Pikeepi employs industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. User Rights
a. Access and Correction:
- Users have the right to access and correct their personal information. Requests can be made through the user account or by contacting Pikeepi’s customer support.
b. Data Deletion:
- Users can request the deletion of their personal information, subject to legal requirements and our need to retain certain data for legitimate business purposes.
7. Changes to Privacy Policy
Pikeepi reserves the right to modify this Privacy Policy at any time. Users will be notified of significant changes, and continued use of the Website after such changes constitutes acceptance.
8. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, please contact Pikeepi’s customer support at [email protected].